In an uncertain world, customers are best served when agents have consistent access to updated learning and knowledge.

Onboarding & Ramping New Agents

Structured training and learning pathways help agents get started fast. Using the same content, it’s easy to provide access to quick reference microlearning, which shortens time-to-expertise while on the job. Learn more about Inkling for
Onboarding & Ramping New Agents.

Policy & Process Reinforcement

Policy and claims information changes all the time. Make sure your agents have the most updated training and real-time knowledge available to ensure fast, accurate service. Learn more about Inkling for
Policy & Process Reinforcement.

New Products & Initiatives Training

Launching a new product, service, or partnership? Ensure everyone is up to speed with the training and knowledge needed to make the most of it on day one. Learn more about Inkling for
New Products & Initiatives Training.

A modern learning platform for operational excellence.

Easy and intuitive content authoring tools enable the delivery of engaging, real-time learning in the flow of work—anytime, anywhere, and on any device. With deep and insightful analytics, learning results are tied directly to business outcomes.

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REDUCE CONTENT DEVELOPMENT TIME & COST
It’s not unusual for Inkling customers to see a 30% reduction in learning content development time and cost when they adopt our intuitive, collaborative authoring tools that don’t require weeks of training.
BUILD CONFIDENCE WITH A SINGLE SOURCE OF TRUTH
Rather than confuse employees with duplicate and outdated learning content in multiple locations, Inkling provides a highly engaging, easy-to-use single source of truth for all mission critical learning and knowledge.
GUARANTEE BETTER EMPLOYEE ENGAGEMENT & CUSTOMER SERVICE
Employees are more engaged in their work when they are trained with the right skills and and supported on the job with operational learning. This expertise can make all the difference between delivering fast, accurate claims processing and lost customers.

Test drive our modern learning platform

Discover how interactive and intuitive training engages employees, improves time to retention, and delivers real business impact.