Top Trends for Learning Development in 2020
As digital native generations come to dominate the
workforce, companies need to adapt the way they
design jobs and evolve their companies. That starts
with adapting the way their teams learn.
say improving learning
and development is a
The global market for L&D
is expected to reach
The corporate training
market is over
These trends show what will fuel growth in 2020 and beyond.
1. Capabilities rise over skills
Requires the learning team to
develop tenuous correlation between
learning completions, assessment
scores, learning retention and
Taught from a traditional learning
management system (LMS)
and assessed using tests
Enables the participant to learn in
real time on the job and immediately
apply what they learn
Developed through short, structured
learning courses and on-demand
micro-learning accessible on
2. Content is still king, but focus is key
There are often
20+ different learning-related solutions
in use at a single organization.
Learning and operations teams form
critical partnerships as companies
pull mission-critical content out
of their LMS and into systems that
help run the business.
Companies also seek new and better
learning platforms to serve as a hub
for all types of content.
3. User experience will take center stage
Companies are shifting from
integrated talent management
to learning solutions
Learners will curate their own
content on learning platforms
Employees want to learn
at work in the same way they
do in their personal life
The desire to quickly search a
topic, immediately find relevant
content and put it to use
in their work
4. Learning fits in the flow of work
Modern learning platforms will enable
employees to learn in the flow of work rather
than during time specifically set aside.
Employees want to get work
done and do it correctly.
57% of employees
expect just-in-time learning to ensure
they’re proficient in their jobs.
5. Operational learning will emerge
Part of HR
Focuses on hard and soft skills,
policies, and ethics
Focuses on product features,
maintenance, ecosystem training
and standard operating procedures
To meet the need for increased role-based knowledge, companies will improve
access to operational learning and align it with their L&D organization.
of operational learning content currently lives in
recorded webinars, conference calls or microlearning
More holistic training for people and customers will unlock valuable
competitive intelligence to support company goals.
Learning & Development in 2020
Top Trends for Learning Development in 2020 Links
John Bersin https://joshbersin.com/2019/06/learning-technology-evolves-in