Digital Transformation of the People Experience
Digital transformation of your people experience will give you the agility to pivot your business operations in the face of disruption. Inkling can help you deliver your mission-critical content, knowledge, and training to employees on the job where 70% of learning occurs.
Leading Employers Choose Inkling
Our customers see better business results because they create more impactful content, do it faster, and get it to their employees’ hands earlier. Click to scroll through the benefits some of our top customers experienced.
Annual labor cost savings due to reduced onboarding time for new-hires at McDonald's
Time needed to spin up virtual workouts company-wide during COVID-19 for Orangetheory Fitness
Built for Real World Results
Since the start of the pandemic, Inkling has helped every client pivot their business so they can protect their customers, employees, and partners. Expediting the speed-to-market in days (instead of months) is just one example of the impact Inkling clients receive.
Increase in New Product Sales Compared to Previous New Product Launches
Labor Savings from Improved Onboarding
Minute Reduction per Claim Call
Recognition From Industry Leaders
Recognized for their "superior learner experience"
Stevie® Award in 2020
Top 20 Training Delivery Company
Listed as a Top Knowledge Management company in 2021
Digital Transformation with People in Mind
The Inkling Digital Learning Platform gives your workforce a consumer-grade Experience with enterprise-scale control.
Inkling Knowledge delivers just in time learning and reference at your employees fingertips on the job.Learn More
With Inkling Habitat, you get intuitive, collaborative authoring for quick content creation and updates.Learn More
Inkling Learning Pathways powers structured learning with courses, trainer sign-off, teams, and automated assignments.Learn More
Give employees clear direction about day-to-day tasks with embedded training and gain more visibility into operations.Learn More
Put information to get the job done in the hands of employees — anytime, anywhere, on any device.Learn More
Inkling Connect gives you an Integration as a service platform for integration, including xAPI, HRIS, LMS, CRM, and other operational systems.Learn More
Get real-time insights across employees and locations to improve training and communication effectiveness and connect training results to business outcomes.Learn More
How Our Customers Use Inkling
Operational Learning While On The Job
Enable Your Network
Makes it simple to create, update, and distribute training and reference content for your entire network of franchises, distributors, and customers so they can be the experts your customers want.
Drive Sales and Revenue
Enable channel partners with mobile learning and digital content at their fingertips so they will always have the up-to-date information needed to succeed.
Improve Customer Experience
Whether promoting your product or service, handling policies, or supporting customers, partners always know what to do and say to make the customer happy.
Give your field service technicians instant access to knowledge they need to keep technology and machinery up and running.
Improve Customer Satisfaction
An engaging learning experience effectively trains and prepares field employees to handle any situation and deliver a more consistent customer experience.
Be More Responsive
Put accurate and interactive learning content at your employees’ fingertips, and reduce the time required for issue resolution.
Close Skill Gaps
Improve employee performance improves with self-directed training and just-in-time access to learning and reference content.
NEW HIRE TRAINING
Immerse new employees in your culture and teach them what they need to be successful immediately.
Decrease Time to Competency
Crucial training at the point of need reduces ramp-up time as employees learn by doing. Digital content in training materials also improves knowledge retention.
Increase Employee Retention
Better onboarding program helps new hires have access to all the tools, information, and training they need to be successful, which also boosts job satisfaction.
Improve Customer Experience
Ensure a consistent, superior customer experience when you create, manage, update, and distribute a single version of training and reference content.
POLICY & PROCESS REINFORCEMENT
Unlock operational content trapped in paper binders, sharepoint sites or your LMS by digitally transforming your standard operating procedures and company policies.
Delight Your Customers
Employees with easy access to critical information are more engaged in their jobs and better prepared to deliver fast, efficient, and consistent brand experiences.
Ensuring field employees are well-trained and have just-in-time access to learning content reduces risk for you and your customers.
Deliver up-to-date engaging, mission-critical, content that’s stored in one intuitive digital library.
PRODUCT LAUNCH TRAINING
Launch new products faster and more effectively with the right training for your salespeople and front-line workers.
Easily communicate new information or procedure changes to everyone at the same time so everyone has accurate, updated information.
Increase Training Effectiveness
When employees can learn on the job next to their peers in the context of work, it reinforces knowledge and information retention.
Improve Customer Experience
To provide excellent customer service each and every time, employees need access to digital, searchable training and reference content that gets them quickly up-to-speed on new product launches and initiatives.
SALES TRAINING & ENABLEMENT
Create powerful sales training and digital playbooks to ensure your sales team knows your products, the competition, and your buyers to drive more sales.
Reduce Ramp Time
Sales reps can master every subject with structured training at their own pace. Plus, it's also easy to access training content at work, which improves information retention.
With mobile learning and digital content at their fingertips, sales reps will have the confidence they need to be the experts your customers want.
Update Materials Easily
Make changes once and deploy them in real-time to ensure sales reps always access the most up-to-date and accurate information.
RETAIL TRAINING & EXECUTION
Ensure every customer interaction represents your brand perfectly with better training and communication to your retail associates.
Accelerate Time To Competence
Employees can learn on the job and gain the knowledge and confidence needed to deliver an outstanding customer experience.
Deliver high-quality execution across locations, especially during seasonal spikes, promotions, flash sales, and special offers.
Increase Customer Satisfaction
Easy access to training and reference materials improves the in-store experience, whether handling products, promotions, or policies, employees always.
Ready to Find Out More?
Employee adoption of Inkling content is typically between 80-90% because it provides powerful search tools and access to essential information while on the job. Want to see how we do it?