Your employees are the face of your brand. Inkling helps ensure every customer experience is on point with real-time access training and knowledge on the retail floor.
How Inkling Benefits Retail
Leading Retailers Choose Inkling
The fast-paced retail world demands that store associate training continually be updated. It should never get stuck in paper binders or PDFs. Inkling makes it simple for store operations and training teams to keep training and knowledge digital and available on mobile devices.
Run Tight Operations
Lines are blurring between in store and online experiences and store associates must be up to speed with the right digital tools and knowledge for every situation. With Inkling, it’s easy to control costs associated with routine task execution, coordination between HQ and the field, and customer support.
Keep Teams on the Floor
Time and productivity are wasted whenever store associates are training in the backroom. With mobile learning, Inkling cuts time to employee proficiency and streamlines communications, which ensures that every initiative is implemented correctly the first time.
Deliver Smooth Experiences
The customer is always right, and today’s consumers demand excellent experiences when they visit physical stores. That’s why store associates need easy access to updated information on products, promotions, and policies to ensure memorable in-store experiences every time.
eBook: Tech That Elevates The In-Store Experience
How Retailers Use Inkling
Knowledgeable Employees Create Better Experiences
With Inkling, retailers have a robust digital learning platform at their disposal to train employees quickly, which speeds up time to productivity and drives retention. With more knowledgeable and productive employees, retailers benefit from increased efficiency and a better customer experience.
Onboarding and Ramping
High employee turnover, seasonal hiring, and new location openings require an efficient and effective onboarding and ramping process. Only a digital learning platform can reduce onboarding time and labor costs while improving productivity and employee satisfaction.
Project Rollouts
Operational efficiencies are vital for rolling out and managing promotions, flash sales, special offers, seasonal spikes, and new products and services. Need to get new training and knowledge out to all stores instantly? Look no further than rapid authoring and distribution tools built on an easy-to-use mobile learning solution.
Streamlined Store Operations
A key component of retail operations is ensuring all locations provide a consistent brand experience. Every operational detail counts. Intuitive, quick reference learning on mobile devices streamlines knowledge intake, empowering your associates to succeed on the sales floor.