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10 Must-See Sessions at NRF: Retail’s BIG Show 2018
New York City has always symbolized possibility. Innovation and progress are everyday news in this illustrious city where big ideas are not only encouraged but feel achievable. These qualities make NYC the perfect host for the annual National Retail Federation’s BIG Show, which runs from January 14-16, 2018.
Much like the city itself, the magnitude and scope of this renowned retail conference can feel overwhelming. For example, how do you pick which sessions to attend when faced with such an exciting and packed agenda?
Breaking news: we’ve done the research for you! After scouring the listings, we picked the ten sessions that stand out from the pack. They are listed below in chronological order so you can plan your time with ease.
Sunday, January 14, 9:00 – 9:30am at Main Stage, Hall E, Level 1
James Curleigh, President, Levi’s
Kick things off on an energizing note when you learn how a traditional brand like Levi’s keeps things fresh and stays relevant while still honoring their heritage. With a proclivity for innovation and creativity, you’d never guess that this brand is a sesquicentenarian (yes, we Googled that word).
Sunday, January 14, 9:30am –10:15am at Main Stage, Hall E, Level 1
Michael Lastoria, Co-founder, CEO and Creative Director, &pizza
Dan Levitan, Co-Founder and General Partner, Maveron
Rachel Shechtman, Founder & CEO, STORY
Manish Vora, Co-Founder, Museum of Ice Cream
Stay in your seat! The session directly following Levi’s includes an impressive panel of retail entrepreneurs with insights to share on building brands and transforming the customer experience. If you would like to be inspired by what change, disruption, and innovation can look like for your stores, this session is for you.
Sunday, January 14, 10:45 – 11:30am at Hall A, 1A 10, Level 1
Alberto Serrentino, Founding Partner, Varese Retail
Flavio Dias, Chief Digital Officer, Via Varejo
Matteo Molon, Head of eCommerce & CRM, Calzedonia Group
Want to adopt a digital-first culture? This discussion between global retail leaders promises to include strategies and tips for putting the right structure and processes in place to make digital optimization a reality.
Sunday, January 14, 10:45 – 11:30am at Hall A, 1A 06, Level 1
Kate Ancketill, CEO and Founder, GDR Creative Intelligence
If you feel like the customer mindset is constantly shifting, you’re not alone (or wrong). Instead of focusing on the Amazon-elephant in the industry, discover strategies to keep up with evolving consumer desires, including recommendations for technologies and solutions that are currently finding success.
Sunday, January 14, 2:15 – 2:45pm at Hall A, 1A 06, Level 1
Tiffany Pham, Founder & CEO, Mogul
The gravitational pull between technology and retail is too strong to resist, and new retail players are demonstrating how to merge them together successfully through elements of community, content, education, employment and activism. Hear how these learnings can be applied to more established brands and what this convergence could mean for your culture.
Monday, January 15, 10:30 – 11:00am at Innovation Lab Stage, Innovation Lab Stage, Level 4
Anne Marie Stephen, CEO and Founder, Retail Innovation Lounge and kwolia
Jason Breazeale, Sr. Manager, Innovation, Ahold Delhaize
Brian Kavanagh, Sr. Dir., Insights Driven Performance and Retail Evolution, The Hershey Company
With a Star Wars-themed session name, how can one resist? But don’t despair and turn to The Dark Side when they share predictions that between 6,700 and 8,600 retail stores closed in 2017. Instead, join The Force behind driving customers back to physical stores (spoiler alert: adopt innovative technology and strategies, you must).
Monday, January 15, 10:30 – 11:15am at Hall A, 1A 06, Level 1
Lee Peterson, EVP, Brand, Strategy and Design, WD Partners
Tired of the constant doom-and-gloom around the state of the retail industry? Get a dose of Vitamin E when you listen to recent research from WD Partners. Not only are there positive outcomes to share, but you’ll also hear research results about what customer really think about all-things-retail.
Tuesday, January 16, 12:30 – 1:15pm at Innovation Lab Stage, Innovation Lab Stage, Level 4
Karen Voelker, Global Lead, Customer Innovation Network, Accenture
Ashley Sandall, Dir., Strategic Partnerships, Council of Fashion Designers of America (CFDA)
Thinking outside the (retail store) box is one of the hottest new methods for differentiation and leading with purpose in NYC. Join this session to see a virtual tour of concepts like shoppable apartments and in-store meditation spaces. You’ll not only learn about but also experience a taste of these fresh concepts that are enticing consumers back into stores.
Tuesday, January 16, 2:30 – 3:15pm at Innovation Lab Stage, Innovation Lab Stage, Level 4
Veronika Sonsev, Partner, Chameleon Collective
Scott Friend, Managing Director, Bain Capital Ventures
Alex Taussig, Partner, Lightspeed Venture Partners
Janie Yu, Partner, Fung Capital
If you want a taste of what 2018 has in store (pun intended) for retail, follow the money and listen in on this VC panel discussion. The conversation will include the hottest industry trends, the sectors that are securing funding, and what the current thinking is on AI, store technologies, and other ambitious and ground-breaking retail innovations.
Tuesday, January 16, 4:15 – 4:45pm, Main Stage, Hall E, Level 1
Michelle Peluso, Senior Vice President & Chief Marketing Officer, IBM
Tommy Hilfiger, Founder & Principal Designer, Tommy Hilfiger
See the American Dreamer speak about his eponymous company, Tommy Hilfiger. With a presence in over 100 countries, this international lifestyle brand has delivered classic American styles around the world for more than thirty years. Now you can hear first-hand how Tommy Hilfiger keeps his brand at the forefront by embracing technology and driving innovation.
When you’re not enjoying these sessions, we hope you’ll stop by Booth 3861 on Level 3 Expo Hall to chat with us. We’d love to show you our new solution, Inkling Collaboration, which drives better store execution by connecting your frontline store teams to the people and resources they need.
We look forward to seeing you in New York City!