McDonald’s is lovin’ it: With Inkling, they have reduced new crew-member training time by 10 hours, leading to a labor cost savings of nearly $30M. Full case study.
Labor cost savings
Inkling streamlined Allstate’s knowledge library and reduced duplication of content by 75%. Adoption of the system exceeded expectations and is helping bolster their outstanding quality scores.
By removing printing from the equation, Abbott has been able to save over $150K per year while at the same time providing mobile performance support to their sales reps with Inkling.
With Inkling, Whole Foods has systematically trained over 3,000 buyers, increasing pass rates to 99% and streamlining buying behaviors.
Taco Bell regularly launches new menu items to their 7,500 restaurants. After implementing Inkling to spice up their training, they've experienced a 5% increase in Customer Satisfaction (CSAT) levels and saved $2M by eliminating workbook printing and distribution. Full Customer Story.
Benefit transformed and streamlined their communication with sales associates by sharing new makeup line launch information via Inkling’s interactive content in 15 languages.
With Inkling, CAT used mobile-ready service guides to reduce dealer training time by 2 hours, cutting training costs associated with their Global Dealer Enablement Program by 50%.
Reduction in training time
The average test scores for new employees increased from 50% to 90% with Inkling, helping Princess Cruises deliver best-in-class service more consistently.
Increased test scores
Comcast uses Inkling to empower 65,000 employees across multiple business units throughout the US, driving operational excellence. Full Customer Story.