Making Employee Onboarding Training as Efficient and Effective as Possible
Efficient and effective employee onboarding training can reduce employee turnover and set employees up for success. Here are some strategies that are working for our customers.
Effective employee onboarding training should not only acquaint employees with the organizational goals, rules, and policies but also with the culture of the company. At the same time, the process needs to be as efficient as possible to get new hires up to speed as quickly as possible while not overwhelming them with too many administrative tasks or too much information. It’s a fine balance.
Inkling’s customers ensure that new hires have on-demand access to critical knowledge and training at all times to improve their employee onboarding experience. This enables them to set expectations early, instill confidence, and demonstrate that new employees will always get the support they need to be successful.
Understanding Employee Onboarding
Onboarding integrates new hires into the organization through a series of processes, facilitating their smooth transition and familiarization with the company’s culture, policies, and procedures.
Making Content Memorable and Referenceable
New hires today expect more than “death by PowerPoint,” and since onboarding is critical for making a good first impression about the job they’ve taken with your company, making content engaging and referenceable is just as critical.
Whole Foods Market realized that delivering onboarding and training through Powerpoint and PDF documents was not sustainable. The right employee onboarding platform and solution gives you powerful content authoring to create dynamic, modern digital content in a variety of mediums including video, games, simulations, augmented reality, interactive graphics, flashcards, quizzes, and much more. Not only that but you can also provide micro-learning snippets that are referenceable whenever new employees need it so they’re more likely to trust the content.
Building Confidence with Complex Information
In many roles at many companies, the biggest challenge with onboarding is getting new hires up to speed faster but this becomes even more difficult when you’re in an industry with highly-technical and complex products or services.
In the life sciences industry, it’s critical to have access to the right information at the right time, especially during the pandemic when information was constantly changing. Abbott reimagined sales employee onboarding experience, training, and enablement with a digital knowledge and training platform. As a result, the company was able to reduce print costs and author time and increase confidence and effectiveness in their reps, which led to deals closing faster.
Learning on the Job
Getting new hires up to speed faster, and more effectively is critical to boosting customer service levels. It’s tough to give new employees everything they need all at once, and they’re likely to forget it all, so enabling them to learn on the job is a good way to speed up the process.
Jack in the Box decided to implement a digital learning platform to ensure consistent brand training and to speed up the onboarding process. New hires have access to all the tools, information, and knowledge they need to be successful nearly half the time as traditional onboarding. The training team is also able to refine and improve the employee onboarding experience now that visibility is provided into what is working and what may need improvement. Onboarding is now a dynamic process for this restaurant that ensures happier employees and more consistent customer experiences.
Bringing Onboarding to the Digital Era
In the fast-paced world of fast-food restaurants, onboarding new hires in the back office on desktop computers can cost a lot of both time and money. A digital employee onboarding solution helped McDonald’s save up to $30 million per year in labor costs.
The company reduced training time per crew member by 10 hours. Now new hires watch short one-minute videos on the content of the kitchen and its equipment, alongside their trainers and other crew members.
An effective employee onboarding platform and solution can solve your organization’s onboarding obstacles. Contact or chat with us today to learn more about how Inkling can help your employee onboarding process and set up your new hires for ongoing success.