How McDonald’s Uses Inkling For Training & Onboarding

By Polina Polishchuk on October 3, 2017

Hear from Jack Sylvester, Director of Learning Technologies at McDonald's on how they use Inkling to train and onboard a million crew members every year. Read More

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The Cost of Misinformation in Customer Service

By Danny Bracco on February 9, 2016

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers' ...

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3 Ways Technology Helps Modern Sales Teams Sell More, Better

By Anadelia Fadeev on January 28, 2016

New trends in technology have the sales industry working more efficiently than ever. Gartner recently published a research report detailing the top strategic technology trends from the last year ...

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Close the Sale With Quality Content

By Danny Bracco on January 26, 2016

Sales leaders know that it's vital to start with an honest conversation and be ready to improvise, rather than relying on rigid sales scripts and outdated resources during ...

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L&D Must Encourage Curiosity to Keep Your Team on Its Toes

By Danny Bracco on January 19, 2016

It's no secret that successful companies thrive on innovation. Apple is one of the world's most recognizable brands, and Boston Consulting Group ranked it as the world's most innovative company ...

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Why Every Sales Team Needs Proactive Content

By Danny Bracco on January 13, 2016

Chances are your organization has set its sights high for increasing win rates in 2016. According to a recent study by RAIN Group, in order to reach these ...

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4 Ways to Hit Your 2016 Sales Targets

By Danny Bracco on January 7, 2016

Heading into the New Year is an opportune time to re-examine how you approach your sales targets and re-evaluate your strategies to ensure that you reach your goals in 2016. However, hitting a ...